Shipping policy

I just placed an order, when will it ship?
Please allow 3-7 business days for processing and production time for your order to be shipped.

What is the shipping time?
Average time: 2 - 5 business days

There are circumstances beyond our control (natural disasters, holidays, weather, etc.) that may cause shipping delays. While most packages arrive on time, there are circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

Can I cancel my order?
You can cancel your order without penalty! You must cancel your order within 24 hours of placing it for the cancellation to take effect. If the item has already been shipped, simply send us an email with "Cancel" in the subject line.

I entered an incorrect address
If you misspelled or mistyped your address, simply reply to your order confirmation email and provide us with the correct information. Notify us immediately by email. If the address is incorrect, we can correct it within 24 hours.

My item arrived damaged
We ship every item with extra padding. However, our customers report that approximately 1 in 1000 products arrive damaged due to postal mishandling.

If this happens to you, please contact us with:
               Your order number
               A picture of the damaged product
Upon receipt, we will be happy to send you a replacement free of charge.

I have a question that has not been answered, can you please help me?
If we still haven't answered your question, please contact us and we will do our best to respond within 24 hours.